Territory Manager Resources
Retailer Website Webinar
Information and Tips for using DEMDACO's new Retailer Website
Website User Guide
Download and study this comprehensive Website User Guide. It features in-depth information about how to use the new Account Portal and other tools — become familiar with it now so you can answer questions and help retailers if they need assistance once the new website launches.
TM Email Notification Guide
As your customers conduct business, you’ll receive notifications via email. This will help you be informed and stay in the know about your customers’ buying activities to help you manage your territory. For example, if you receive an email that a customer placed an order, you might use that as an opportunity to follow up with them for more potential business.
Download this guide about which notifications you’ll receive and the potential actions you might take in response.
Become a Retailer Page
The expanded Become a Retailer page on the new retailer website will be a great tool to pitch DEMDACO to new prospects. Use this guide to introduce DEMDACO to new accounts and develop talking points on all the retailer benefits enjoyed by our retail customers.
Site Merchandising
Shop by Catalog
Products will now be organized by collection in the same way they're in the catalog.
Shop by Store Type
Enjoy a more personalized experience when you shop by your specific retail category.
Shop by Category
Website navigation will allow you to shop by product categories, such as mugs, scarves, plush and other formats.
Shop by Artist
Easily access products by individual DEMDACO artists. Also learn more about them and their collections.
Shop by Collection
Our most popular collections will be readily available for convenient access to those products.
Expanded Filtering Options
With enhanced filtering functionality, narrow a category to see items by specific cycle introduction date, or based on availability, format, collection, and more!
Account Self-Service Functions
Account Dashboard
The new Account Dashboard lets you manage preferences, track orders, pay invoices and much more — all in one place.
Pay Invoices
Convenient online payment functionality includes the ability to apply credits before receiving invoices.
Check Order Status
Track down the status of your orders more conveniently and quicker than ever.
Track Shipments
Quickly locate shipments and plan for arrival with our new shipment tracking tools.
Submit a Return
Processing returns has never been easier with this new web-based feature.
View Statements
Now access all of your account statements in one place — any time.
